Seattle · Sub-Zero
Freezer Repair for Built-In Sub-Zero
A Sub-Zero freezer tends to announce itself slowly: ice cream that will not hold its shape, a frost sheet growing on the back wall, or an alarm that goes off in the small hours.
What we usually find
On the classic built-ins the freezer is the side that carries a defrost heater, a terminator that ends each defrost and a heated drain trough, and those parts account for a great many of the calls. The rest are airflow: an evaporator fan that stopped, a gasket letting damp kitchen air in, a condenser furred with dust. We read the evaporator before blaming anything, because it points to the right one.
What it costs
What freezer repair costs
These are the bands a Sub-Zero repair falls into here, parts and labor together. The low end is an easy part in a reachable spot; the high end is the same part buried behind panels, or on a model whose parts cost more.
One flat $89 pays for the visit and the complete diagnosis; approve the repair and those $89 are deducted from its price.
- Door gasket or seal replacement
- $290–$640
- Evaporator or condenser fan motor
- $330–$690
- Defrost heater, thermostat or sensor
- $260–$690
- Ice maker, water valve or supply line
- $270–$750
- Electronic control board
- $420–$920
- Compressor or sealed-system repair
- $1,410–$3,350
The band tells you roughly where you stand before the visit. The firm number comes once the cause is proven, written down before any panel is removed, and the $89 visit fee is deducted from it when you give the go-ahead. Work with no band of its own is priced after the diagnosis, never guessed at.
Set against replacing it Our figure for a comparable built-in replacement, before installation and cabinetry work is $11,950–$21,260, which is why a sound cabinet with one failed part is usually worth repairing.
Customer reviews
What Seattle owners say
Built-in Sub-Zero calls in Queen Anne, Madison Park, Laurelhurst and Magnolia.
5.0/ 51,002 reviews
Two columns side by side and only the freezer misbehaved, sitting near fifteen degrees with the compressor never resting. Gauges showed a stuck defrost timer, not a sealed-system fault. Sorted and rechecked before he left.
Declan V.Laurelhurst
Freezer drifted to the mid teens and the soft ice cream gave it away before any alarm did. Dry evaporator fan bearing, swapped from the van inside an hour. A star off for having to call twice to book.
Astrid J.Madison Park
Freezer went warm between Christmas and New Year with a season of food inside. Someone answered at ten at night. Failed defrost thermostat, and he moved the food into a cooler while it pulled back down.
Oskar H.Magnolia
Cabinet running warm?
Ring before the food decides for you
Give the model number and what the cabinet is doing, and the visit is booked from there. Visits 8:00 am – 8:00 pm, seven days; a person answers the phone 24/7.